Privacy Policy

Thank you for reviewing our Privacy Policy. We recognize that visitors to our site may be concerned about the information they provide to us and how we treat that information. This policy addresses those concerns and may be updated periodically.

This website is owned and operated by Lake Chelan Valley Habitat for Humanity. If you have questions about our privacy policy, feel free to contact us at the following postal address:

PO Box 2639, Chelan, WA 98816
(509) 888-1573
or via email: Info@lakechelanhabitat.org

1. What Information Do We Collect? When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.

2. Personal Information You Choose to Provide We may request that you voluntarily supply us with personal information, including your email address, postal address, home or work telephone number and other personal information for such purposes as correspondence, making a donation, placing an order, requesting an estimate, or participating in online surveys. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

   We share this information with Squarespace, our online website hosting provider, so that they can provide website services to us.

   If you request to join our mailing list or make a donation, our donation processor DonorDock will also collect your contact and/or payment information (in the case of a donation) from you. You can read their privacy policy here.

3. Website Use Information This website collects personal data to power our site analytics, including: information about your browser, network, and device, web pages you visited prior to coming to this website, and your IP address. This information may also include details about your use of this website, including: clicks, internal links pages visited, scrolling, searches, and timestamps. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

4. Cookies This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

   For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

   These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

   These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

5. How Do We Use the Information That You Provide to Us? Broadly speaking, we use personal information for purposes of administering our business activities, providing service and support and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional standards designed to safeguard the security and privacy of all personal information provided by our users. You may at any time to notify us of your desire not to receive these offers.

6. Notice of New Services and Changes Occasionally, we may use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. As a user of our website, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email request.

7. How Do We Protect Your Information? To ensure that there are appropriate technical controls in place to protect your personal details and keep them secure we use external companies to collect or process Personal Information on our behalf. Our online forms that ask for Personal Information are stored on networks that are password-protected and routinely monitored. All Sensitive Personal Information is stored on a secure database, to which only a limited number of relevant personnel have access. It is deleted when no longer needed by us and is never shared with third parties, except as expressly set forth in this policy. Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email. We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff, volunteers, and contractors.

8. How Can You Access and Correct Your Information? You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us using the contact form provided to you within the site structure of our website or the contact information listed above.

9. Do We Disclose Information to Outside Parties? We may provide aggregate information about our customers, sales, website traffic patterns and related website information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this privacy policy.

10. What About Legally Compelled Disclosure of Information? We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

11. Permission to Use of Materials The right to download and store or output the materials in our website is granted for the user's personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.